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As you may all know, we (the eating gluts) frequent restaurants around Perth and have had our fair share of good and bad restaurants. One of the worst ones that we went to the other day was Penang Food Restaurant down at William Street. We went there around lunch time on Sunday. When the waiter was distributing the menus, he told us that there would be a 20 – 30 minute wait for the food. We quickly decided what to order (being the kia sus that we are) and tried to place our order. Here’s where the first drama started… no one wanted to take our order! Every waiter or waitress we got said to us the they dont take orders and had to wait for the person taking orders to come around. In the end I had to walk up to the counter to ask if anyone was going to take the order. The girl at the counter pointed me to the order taker and I told her that she has to make sure that the order take comes over to our table. Meanwhile, counter girl came to take our order for drinks. By the time order girl came to take our order, it was like 15 minutes later. Our order was really simple, fried kway teow, Penang Laksa, Nasi Lemak…. Our drinks came really quick….
After 20 minutes, the Penang Laksa arrived at the table and we waited for the rest of the food to come before starting. However, the Penang Laksa was getting cold so we ate first. And by the time the Penang Laksa was fully consumed, the others still had not had their food yet! By this time it was well and truly over the 20-30 minute wait that they told us we had to wait… so I asked the waitress where the food is and said we would walk out if the food wasnt going to arrive and they came back to tell us that they had just started cooking the food!!! That was already 1.30pm. We got in at 12.30pm and ordered around 12.45pm…. U can imagine how frustrated and irritated the hungry ones were!!
So we told them that we were going to cancel the order and didnt want to pay for the meal and drinks that was consumed as they stuffed up our orders. That didnt go down well with the waitress. We asked to see the manager who turned out to be the counter girl and she kept insisting that our order was taken at 1pm. Anyway, we stood up and started walking out, and when my bro walked out of the door, the kitchen reinforcement came out quicker then the drinks as they thought that we were going to walk out and not pay. Well and truly we didnt want to pay as we felt that they didnt deserve our money. In the end we had to part with $30 for food consumed and drinks. What a waste of money. To make matters worse, we overheard the owner telling the so called manager and I quote “TELL THEM FIRST COME FIRST SERVE, NOT HAPPY DONT COME”. If it was first come first serve, their order taker should have taken our order first instead of going to the other people who came later than us!! I can guarantee we wont be going back in there and I dont think we’ll be welcomed back either.
Posted by eatinc
Posted by eatinc
Posted by eatinc 

I've been doing quite a bit of thinking about Restaurant magazine's survey of the world's fifty best restaurants and how few restaurants from Asia, Australia and the Pacific islands were represented in it. So, in a bold (and perhaps hubristic) move, I've decided to try and build a comprehensive listing of Asia-Pacific's best restaurants.





